Procurement Specialist

We are seeking a detail-oriented Procurement Subject Matter Expert (SME) to support our
procurement operations by managing complex transactional purchasing activities. This
role will be responsible for processing purchase request cases and tickets from various
intake systems, creating and following up on purchase order (PO) approvals, ensuring
timely delivery of goods and services, and addressing potential invoice issues to facilitate
prompt payment.
Key Responsibilities
• Process incoming purchase request cases and tickets from various intake systems to
create purchase orders in Coupa, ensuring accuracy and compliance.
• Navigate and utilize electronic catalogs to source approved items.
• Route purchase orders through appropriate approval workflows and follow up to secure
necessary approvals.
• Communicate with internal stakeholders regarding order status, escalations, and
approvals.
• Interact with vendors to confirm order receipt, delivery dates, and resolve complex
procurement issues.
• Collaborate with accounts payable, vendors, and internal requesters to address potential
invoice issues and facilitate prompt payment.
• Monitor order status and track deliveries to ensure on-time fulfillment.
• Maintain accurate documentation and records in procurement systems.
• Support the procurement team with process improvements and analytics.
• Ensure compliance with procurement policies and procedures.

Success Metrics
• Minimum target of 150 POs processed per month with full end-to-end ownership.
• Resolution of invoice issues within SLA timelines, minimizing payment delays.
• 100% compliance with procurement policies and procedures.
• High data accuracy in procurement systems, ensuring reliable reporting and tracking.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• High proficiency in English (spoken and written).
• Full understanding of the purchase-to-pay (P2P) cycle, including requisitioning,
approvals, purchasing, receiving, and payment processing.
• Experience purchasing in complex LATAM markets such as Brazil and Argentina, with
knowledge of regulatory and tax implications.
• 2+ years of procurement experience, preferably in a fast-paced, global environment.
• Experience working with Coupa or similar e-procurement systems.
• Strong organizational skills and ability to manage high transaction volumes with accuracy.
• Ability to work in high-ambiguity scenarios and adapt to changing priorities
• Proficiency in Microsoft Excel, Power Query, and ticketing systems.
• Experience using procurement analytics tools and workflow automation solutions.
• Strong ability to manage electronic documentation and procurement systems.

• Experience in vendor management and supplier coordination.
• Knowledge of corporate expense policies and compliance frameworks.
• Prior experience in a shared services or global procurement operations team.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.