Client Services Coordinator

Insight Global is looking for a Client Services Coordinator to sit in their Duncan, SC location. As a Client Services Coordinator, you’ll manage inspection and analysis services for metals and minerals, ensuring smooth operations and excellent customer service. You’ll act as the liaison between clients and internal employees.

To be successful in this role:
- Effective verbal and written communication skills.
- High attention to detail.
- Proactive approach to first-class customer service delivery.
- Inquisitive / willingness to learn and develop skills and knowledge.
- Excellent communicator at all levels.
- Willingness to go the extra mile in order to maintain service delivery and client satisfaction.
- Ability to work independently and as part of a wider team in order to fulfill customer and business expectations. This position requires collaboration in a team-oriented office environment whilst being responsible for managing individual tasks and responsibilities.
- Able to work in a fast-paced environment.
- Self-motivated: A proactive approach working from your own initiative.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- High School Diploma (minimum).
- College degree (preferred).
- Strong knowledge of Microsoft Excel and Google Suite applications.
- Excellent communication skills
- Detail-oriented

- Working knowledge of inspection and supervision.
- Good commercial understanding and appreciation of factors involved in delivering first-class customer service.
- Working knowledge of quality services and the factors involved in delivering a quality service.
- Experience within a customer service or customer-facing environment.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.