* Design, implement, train and evaluate state of the art NLP models
* Lead the design and development of the ML pipeline to survey documents, extract data, cleanse and produce training documents for fine tuning at scale
* Lead the design and development of front-end channels including SMS/Telephony, PWAs and native apps
* Propose, implement and monitor appropriate evaluation metrics
* Communicate the technical results and strategy to all stakeholders in layman terms
* Own the roadmap for product development
* 5+ years of experience in Software Engineering with specific focus on NLP/ML
* 3+ years of experience developing web applications at scale in both JS and Python
* Strong knowledge of the state of the art of generative AI
* Strong knowledge of APIs, Dialogflow, Twilio, Google Cloud/AWS/Azure PaaS, IaaS and API Gateway offerings
* Strong knowledge of front-end architecture including PWAs and mobile apps
* Strong understanding of NLP model training and experience qualifying NLP models
* Ability to communicate technical findings in a clear, precise and actionable manner
*MUST HAVE START-UP EXPERIENCE
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.