Our electronic manufacturing client is looking for someone to join their Customer Care group as a Project Coordinator. This person would be ensuring the smooth operation of customer care, extended warranty contracts, and field service operations. Their responsibilities include managing vendor relationships, handling escalations, and analyzing financial aspects of claims to ensure cost-effectiveness. They will also conduct data analysis using Excel and Power BI, support project management activities with overseas agents, and facilitate the integration process for new companies. This candidate should be personable, driven, and proactive in problem-solving.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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- 3-5 years of project coordination in a corporate environment
- Experience handling escalations and managing vendor relationships
- Proficiency with Excel (vlook ups, pivot tables) to conduct data analysis
- Customer service mindset and personable to work with a close knit team
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.