What is the specific title of the position? Email Integration Architect
TOP REQUIREMENTS: We are looking for senior email engineers so I would say ideally they would have a minimum of 5 years of experience in each of the following areas: Exchange Exchange Online PowerShell IronPort. Experience with Teams SharePoint and OneDrive is also desireable.
*** What experience will set candidates apart from one another? Completing large email migrations.
LOCATION: 100 remote
IDEAL BACKGROUND:
The ideal candidate will have experience in O365 tenant to tenant migrations have PowerShell scripting experience have experience with Quest migration tools Quest Migration Manager Quest On Demand Migration for Email or Quest On Demand Migration Active Directory experience good networking knowledge IronPorts Firewalls routing
Its helpful if they have worked in a large complicated environment
Healthcare experience would be helpful due to the strict regulations that we need to be aware of but not necessary
INTERVIEW PROCESS:
a. How many rounds? Minimum of 3 rounds with a possibility of 1 more.
b. Video vs. phone? Phone at a minimum. Video is possible however.
c. How technical will the interviews be? We expect the candidates to be able to talk through their technical experience and perhaps talk through different scenarios and discuss their strategy. I would recommend they be able to demonstrate their technical ability in detail.
Required Technical Skills:
A well rounded fully competent email administrator
Must be able to analyze and interpret mail flow/routing inclusive of facets such as MX records mail appliances and Exchange servers.
Ability to analyze and interpret technical discovery documentation provided by businesses in order to architect and engineer migration requirements strategy and overall solutions.
Extensive understanding of PowerShell and Exchange Shell commands i.e. get-aduser get-adobject get-mailbox get-mailboxstatistics new-mailboximportrequest new-mailboxexportrequest etc and switches in order to write read and update scripts.
Extensive knowledge of Windows MAC Outlook inclusive of autodiscover archive mailboxes adding/supporting secondary mailboxes etc.
Ability to parse non-user mailbox reports in order to assist acquisitions with proper migration requirements i.e. group vs. service mailbox imap/pop configurations send as vs send on behalf of etc
Demonstrate knowledge of supported operating systems/ environments/platforms e.g. Windows Server Workstation OS Mac Citrix
Demonstrate knowledge of supported system infrastructure e.g. DNS network storage middleware
Demonstrate knowledge of Agile Principles
Extensive Exchange and SaaS experience with migration activities concerning divestitures mergers and acquisitions
Soft skills:
Collaborate with business partners to gain understanding of and provide ongoing support for their business needs
Demonstrate understanding of supported businesses and their business drivers
Demonstrate understanding of applicable business platforms/applications
Demonstrate understanding of the impact of supported systems/technologies on the business
Demonstrate understanding of applicable business performance metrics e.g. KPIs SLAs/SLGs availability
Ensure that business requirements are clearly and comprehensively documented and understood and properly implemented e.g. SLAs OLAs TSAs
Ability to help translate technical process and procedure to customers
Follow all UHG culture vision mission statement and values
Is this person a sole contributor or part of a team? Sole contributor who will be a part of the MA email team.
If so please describe the team? Name of team size of team etc.
3 Email engineers 2 OGS email engineer 3 delivery managers and 1 Product Owner
What are the top 5-10 responsibilities for this position? Please be detailed as to what the candidate is expected to do or complete on a daily basis
Integration of email system outside of UHG into the UHG email environment utilizing existing migration tools and Optum systems.
What software tools/skills are needed to perform these daily responsibilities?
Quest Migration Manager Quest On Demand Migration Optum Dir Sync and FB scripts
What skills/attributes are a must have? Exchange Power Shell Scripting IronPort configuration Agile and Customer Relationship Management
What skills/attributes are nice to have? Project Management Technical Writing
What are the work hours? ex. 9am-5pm day/night shifts rotating shifts etc Day time hours with evening implementations
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.