Looking for a licensed Practical/Vocational Nurse to provide advisory services to customers on how to manage any health conditions they are experiencing as part of the Health Corner initiatives in their retail stores. The primary goal is to ensure the successful utilization of Health Corners. Works alongside Health Corner Advisors and other staff. Addresses health-related questions posed by the customer and provides educational material and information, and as necessary, referring the customer to the appropriate clinical provider. Provides training to Health Corner Advisors on existing diagnostic devices and instruct them on the proper use and setup. Handles escalation and assistance with complex customer needs/questions and solutions. Provide adoption of existing products and services that complement customer care, and refer them to other resources, services, and potential solutions related to their condition. This role will serve as lead role in escalated healthcare assistance and advice but will not diagnose or prescribe therapy for the customer based on their condition. Practices within the scope of practice of professional licensing body and/or scope defined by company.
* Active licensed Practical/Vocational Nurse with appropriate license in the state in which working
* At least 1 year of experience. Self-directed with excellent time management skills and able to work independently
* Current CPR or BLS certification
* Willingness to work a flexible schedule, including evening and weekend hours (pharmacy hours)
* Comfortable approaching customers and potential patients in the store, eagerness to be patient facing
* Comfortable with digital technologies such as website forms, mobile applications, PC/tablet systems, and in-store systems and connected healthcare devices
* Experience drawing blood
* Experience and comfortability immunizing adults and children 3 years of age+
* Two years of experience working in high touch retail environment
* Bilingual (please refer to the tracker if location requires bilingual)
* Experience in assisting customers to resolve complex issues
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.