Day to Day:
Insight Global is seeking an Insurance Collector/Follow-up Representative to work in the Revenue Cycle department for a large regional rehab client. As an Insurance Collector/Follow-up Rep you will work remotely to minimize our clients backlog of outstanding invoices with insurance companies to be paid. You will be responsible for ensuring efficient resolution of billing discrepancies and denials/rejection by promptly analyzing and understand Explanation of Benefits (EOB) or Remittance Advice (ERA) received from insurance carrier and taking appropriate action according to company guidelines and client-specific processes. You will also be following up with insurance companies via phone calls or payer portals on denials and payments, identifying trends, and researching payer policies to provide insights to the management team. Additional you will be responsible for correcting and resubmitting claims, performing documentation and data entry, and monitoring accounts receivable follow-up work queues and reports.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.