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Mar 27, 2024

Durham, NC

|

Database Administrator (DBA)

|

Perm

|

$70k - $105k (estimate)

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Job Description: The Maestro Care Ambulatory Application Analyst is primarily responsible for the development, deployment, training, post-implementation support, product design, and testing cycles of... the Maestro Care Electronic Health Record (EHR). This includes planning, performing, managing, and supporting identified Maestro Care EHR users in the enterprise environment.Job Responsibilities: *Provide identified liaison services between Epic and identified Maestro Care EHR application, deployment, and development staff. Assist in the creation and execution of deployment tasks, clinical workflow interpretation, and participate in Maestro Care EHR application build, testing, and support. Advise and assist with educational issues, including cross-training of team members, end-users and Service Desk via face-to-face, via phone or email and via training classes. *Act as a Maestro Care EHR application expert for base functionality. Update test plans to account for testing of new features with all releases. *Assist in the design and specification of bug-fixes to ensure they meet the needs of the environment, as well as participate in design sessions and review of specifications for new features and enhancements in the Maestro Care EHR. Updating test plans to account for testing of new features with all releases. *Work with others on the Application Support team to support the maintenance of user access to Maestro Care EHR systems and track changes. *Provide both business and after-hours on-call support for issues pertaining to production: including the analysis, prioritization, and implementation of requested changes, analysis of new functionality, coordination of software release updates, system testing, and interface enhancements *Perform in-depth analysis of end-user department workflows, data collection, report details, and other technical issues associated with Epic software as they relate to system design and build decisions *Proactively complete assigned Maestro Care application deployment(s), management and testing tasks within defined timeline *Build, test, and debug Epic application(s) to ensure the system meets end-user requirements *Responsible for writing and executing test plans, documenting and resolving defects within Quality Center *Document system and user procedures as necessary within ServiceNow *Makes oral and written presentations to project teams, management, and other departmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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