Job Search Results for Business Analyst

The IT Service Desk Support Analyst provides frontline support for incidents and service requests, managing a high volume of tickets while maintaining strong user satisfaction. They apply incident,... More problem, and service management best practices to resolve issues efficiently and prevent recurring problems. The role includes supporting and improving IT processes such as onboarding, offboarding, and change management across the organization. The analyst works independently with business stakeholders, communicating clearly and professionally while delivering reliable technical support. They also collaborate with the IT support team to continuously improve service desk operations and contribute to the team?s long-term growth and maturity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The NICE CXone Administrator reports to the Salesforce Administrator Team Lead and is responsible for designing and implementing solutions that optimize the inside sales team's workflows and help... More drive efficiency. The NICE CXone Administrator supports and collaborates with the sales team members at all levels, and serves as the go-to resource for all CMR data management and reporting best practices. Core Responsibilities Support the SalesForce Administrator Team Lead in administering NICE CXone for the inside sales call center, which includes: Managing and responding to end user support and customization requests Managing and customizing dashboards and reports for various teams Performing routine data clean-up functions Performing mass data imports/updates as needed Partner with the Business Systems Analyst, Call Center Operations to identify opportunities for improvement and translate business requirements into technical solutions within the CRM Serve as a mentor to junior administrators on the team and a resource for guidance on best practices Assists in the development and reporting of key sales performance metrics to help drive increased sales productivity We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a remote FinOps Coordinator/Analyst who will partner closely with application, engineering, and business teams to drive financial accountability and optimization across... More cloud environments. This role focuses on communication, analysis, and guidance rather than hands-on coding. On a daily basis, the individual will track cloud usage and spend, analyze cost trends, and help teams understand where their cloud costs are coming from and why. They will meet regularly with application teams to review usage patterns, provide visibility into spend, and recommend opportunities for optimization and cost savings. The role will also support budgeting, forecasting, and chargeback/showback efforts, ensuring costs are accurately allocated and understood. In addition, the FinOps Coordinator/Analyst will help define and reinforce FinOps best practices, assist with governance and tagging standards, and act as a trusted advisor to teams on making cost-aware technical and architectural decisions in the cloud.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Product Owner with a strong background in data analytics and platform migrations to join a leading financial institution in Toronto on a contract basis. This individual... More will play a key role in driving the delivery of business-critical data and analytics initiatives, with a focus on BI platform implementations and migrations.The Product Owner will act as the primary liaison between business stakeholders and technical teams, gathering and refining requirements, prioritizing the product backlog, and ensuring alignment across cross-functional groups. This role requires strong stakeholder management skills, as the individual will be working closely with both business leaders and IT teams to drive end-to-end delivery.The ideal candidate brings experience working on BI or analytics platform migrations (e.g., Tableau, Power BI, ThoughtSpot), with a solid understanding of underlying data structures, ETL processes, and data modeling. They will be responsible for ensuring that business needs are accurately translated into technical requirements and delivered effectively within a fast-paced, enterprise environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a SuccessFactors System Administrator / Technical Solutions Analyst to join a large enterprise construction client on a 6 month contract with a strong likelihood of... More extension. This role is based in Edmonton, Alberta, beginning with a short remote period and transitioning to 5 days/week onsite once office space becomes available (expected end of May).The Senior SuccessFactors System Administrator will be responsible for hands on configuration, technical analysis, and system support across multiple SAP SuccessFactors modules. This individual will collaborate closely with business users, BAs, SMEs, and technical teams to translate requirements into system configuration, reporting, and integrations. The successful candidate will support ongoing HR systems workload, upcoming platform changes, and a major transition from SuccessFactors Recruiting/Onboarding to SmartRecruiter.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is hybrid onsite at least 3 days per weekJob Responsibilities:Provide and lead analytical support to ITASCM Product Owners or Product Managers engaged in the discovery, design, and delivery... More of productsCollaborate with the product team to offer insights and build reusable or ad hoc data views that influence product strategy, design, and developmentParticipate in the agile software development methodology, including design, testing, implementation, and deploymentIdentify opportunities for optimization and automation to improve platform performance, accuracy, and user efficiencyWork with data, design, and engineering teams to conduct appropriate discovery and be able to understand the depth and breadth of the impact of the problem to be solvedCollaborate with other product teams, technical architects, and developers to understand the technology roadmap for modernizationEvaluate proposed enhancements or issue resolutions for meeting business objectives, risks and cost/benefitsUnderstanding technology infrastructure, interface with senior infrastructure and application development leaders to clarify requirements, align priorities, and translate into work items for the delivery teamTranslate business and process requirements into actionable development stories, including Acceptance Criteria, Business Value, Definition of Done, etc.Gather and catalog functional, non-functional, and technical requirements for stakeholder requestsProduce effective documentation to capture and communicate business process and requirements in the format of business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flowsUnderstand stakeholder needs to help articulate the development solution to solve a problemAssist to define KPIs and other metrics that can track progress, efficiency gains, and user experienceWork closely with business partners to evaluate business requirements, plan deliverables, and participate in efficient development, delivery, and deployment activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to bring on a Python Developer to join a large financial client. In this role you will be responsible for L2/L3 technical support, resolving and maintaining application... More governance, and development operations (DEV OPS). Key responsibilities of the job include ensuring user onboarding, resolving functional, non-functional and compliance issues, and provide technical solutions working closely with business users, development teams, business analyst, and product management. Job expectations include an extensive knowledge of development and testing practices common to the industry and design and architectural patterns for distributed computing utilizing Spark. This includes a solid foundation in Python application development, SQL, and Linux operating systems and administration. Strong communication skills are a must and to be able to articulate at various levels about technical details. Strong analytical skills to debug user issues within a reasonable timeframe.Responsibilities:? Provide L2/L3 to support to users and application production support team.? Strong foundation Python-based applications and scripts. Be capable of debugging and writing clean, efficient, and well-documented code.? Debug and troubleshoot software and platform issues from Python, Oracle, Spark, Spectrum Grid, Hadoop/Hive.? Develop solutions to automate repetitive tasks and workflows using Python and shell scripts within virtual environment.? Foundation in Linux servers and systems, and networking.? Perform application governance resolutions, upgrades, routine system monitoring, performance analysis, disaster recovery, and troubleshooting.? Ensure system security and compliance in line with BOA best practices and application governance.? Deploy code to our development, QA, Staging and Production servers using our continuous integration and deployment pipeline platform.? Quickly grasp new services/functions and add new test cases to the test suite to continuously improve our quality assurance bar.? Work closely with cross-functional teams to understand requirements and deliver solutions and coordination.? Participate in code reviews and provide constructive feedback.? Collaborate with Business Users, Management, and Developers.? Streamline operations and process and resolve issues.? Document code, systems configurations, process, and procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Technical Manager, Digital Experience & Analytics is a senior individual contributor (IC) responsible for driving high-impact insights and scalable analytics capabilities across the ecommerce... More business. This is an Adobe Analytics-first role that bridges the gap between deep-dive behavioral analysis, technical data problem-solving, and analytics product development.Functioning as a strategic partner to the organization, this person will own complex analyses that identify growth opportunities and improve the customer journey. This role is intentionally more technical than a traditional analyst role, requiring the ability to operate independently across the data supply chain, from debugging front-end implementation to querying raw data feeds, to ensure data-driven decision-making at scale.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly motivated, business-centric Program Manager with strong data management expertise to support governance and quality improvement efforts within our electric operational data... More environment. This role sits at the intersection of GIS, data engineering, and work management, ensuring that operational boundaries and associated datasets are accurate, consistent, and aligned with the Regional Services Model (RSM).You will partner closely with GIS teams, IT, data engineers, and operational stakeholders to drive data cleanup initiatives, manage updates, and ensure that geospatial and asset data accurately reflect real-world operational structures across regions, divisions, districts, and local offices.Key ResponsibilitiesServe as the data manager for electric operational boundary datasets, ensuring accuracy, consistency, and alignment with organizational structures.Oversee data cleanup efforts, including reconciliation of datasets that are not currently tied to operational boundaries.Project manage ongoing data engineering and GIS work?tracking progress, identifying risks, and ensuring execution against plan.Lead governance-focused initiatives to improve data quality and ensure accurate datasets cascade into downstream work management processes (e.g., System Inspection, Construction Management, Division/GC workflows).Validate that geospatial data accurately reflects asset locations and the correct operational office or work center.Ensure data cleanup methods are precise, repeatable, and compliant with governance standards.Coordinate with asset owners when asset data changes occur; ensure proper communication and documentation.Support long-term boundary management responsibilities (e.g., merging or redrawing boundaries when operational changes occur), even if out of scope for the current year.Facilitate cross-functional meetings to identify issues, define problems, and guide teams toward actionable solutions.Collaborate with IT, GIS, and business partners to ensure alignment across systems and processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An insurance company is looking for a Jr. Data Engineer to join the Modeling Optimization team within the Actuarial Transformation team. This person needs to be eager to learn and grow within this... More role. This position requires investigating, researching, and reporting findings to the lead analyst on the team. There will be hands on development within Python and interfacing with technical and business team members. This position will provide opportunities to explore different technologies and learn different parts of the business, asking questions and leaning into the mentor's knowledge is encouraged!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less