Job Search Results for Business Analyst

A large client of Insight Global is hiring for an IT Help Desk Lead Analyst to join their team. This team provides technical support to the company's internal employees -- think Genius Bar style ?... More inside the company's headquarters building. The Lead will be responsible for overseeing daily operations of the IT Help Desk team. This include ensuring timely and effective resolution of technical issues and driving continuous improvement initiatives. This role combines leadership, technical expertise, and customer service skills to maintain high-quality support for end-users across the organization. You will be customer facing daily with the onsite employees and providing on the spot support as the customers come into the support office.Key Responsibilities? Leadership & Team Managemento Lead, schedule, and coordinate daily work, meetings, and projects for the IT Field Support team.o Mentor and coach team members to improve technical and customer service skills.o Maintain high team morale through open communication and professional development.o Prepare staffing plans and assist with hiring, training and onboarding new team members.? Technical Support & Escalationo Act as the primary escalation point for complex technical issues.o Ensure adherence to IT support policies and procedures.o Oversee resolution of issues impacting business operations across multiple sites.? Process Improvement & Reportingo Develop and implement continuous improvement initiatives to enhance service desk capabilities.o Monitor and report on key performance metrics, including ticket resolution times and customer satisfaction.o Assist in preparing departmental performance reports and forecasts.? Collaborationo Work closely with IT Leadership and other departments to align support strategies with business objectives.o Maintain knowledge of industry trends and emerging technologies to improve support processes.Compensation: $30-35/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is an experienced SAP Functional Analyst with a primary focus on SAP PP (Production Planning) to support a manufacturing plant environment within Oil & Gas. This role is a backfill... More position supporting ongoing operations, enhancements, and project work, with close collaboration across business, IT, and functional teams.The successful candidate will act as a bridge between the business and technical teams?gathering requirements, designing solutions, supporting configuration, and coordinating testing and releases.Responsibilities Include:? Act as the functional SAP PP lead supporting a manufacturing plant environment? Work closely with business stakeholders to gather requirements, design solutions, and translate needs into SAP functionality? Support day-to-day SAP PP operations, including enhancements, defect resolution, monthly releases, and project work? Collaborate with ABAP developers to validate solutions and ensure functional design aligns with business requirements? Lead and support configuration, testing (including UAT), documentation, and user coordination? Review and validate ABAP developments and ensure functional quality before deployment? Coordinate and support user testing, including test planning and execution? Deliver presentations, status updates, and solution walkthroughs to business stakeholders when rolling out new functionality ? Manage assigned work independently, ensuring clear communication and timely updates to stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a collections specialist to join their team in Jacksonville, FL. They will be responsible for the following: B2B collections (client-facing not personal)... More Release tickets/ open accounts Uploading copies of invoices, orders, tax amounts, and entering invoices into the clients systems Utilize payable portals Calling clients regarding collections and past-due letters - following up at end of month Communicating with clients regarding account transactions and statusOpen new accounts, update credit limit increases, update tax forms and tax statuses of accounts.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

In this role, you will oversee the end-to-end movement of import trailers via ground transportation, ensuring efficient coordination across transload facilities, warehouses, and final delivery... More points. The focus is on visibility, timeliness, and performance tracking in a fast-paced, high-volume environment, across multiple carriers and stakeholders. Strong professional communication skills and a deep understanding of the company?s mission and operational standards are critical, as this role involves frequent provider-facing interactions, including weekly calls and monthly & quarterly data presentations.Key day-to-day responsibilities include:? Using and manipulating data to make critical business decisions that are proactive rather than reactive? Monitoring container pickup, unloading at warehouse or a transload facility, empty container return, trailer pickup and then final delivery to distribution centers.? Coordinating with warehouse teams, 3PL partners, and carriers to ensure smooth handoffs and efficient delivery.? Tracking and reporting on key transportation KPIs and proactively resolving issues that may impact delivery timelines.? Supporting weekly operations calls and participating in monthly or quarterly reviews with carriers and internal leadership.This is a full-time position requiring on-site presence 5 days a week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Formulary Rebate Analyst III is responsible for executing accurate and timely rebate calculations, utilization modeling, and impact reporting in support of clinical formulary strategies across an... More assigned book of business. This role serves as a critical partner to cross-functional teams, ensuring client contract terms are interpreted correctly, rebate requirements are accurately coded, and reporting meets both internal standards and client expectations. The Analyst leverages strong analytical and SQL skills to identify trends, troubleshoot issues, and deliver meaningful insights that support strategic decision-making. Success in this role requires exceptional attention to detail, the ability to manage multiple priorities, and a continuous improvement mindset in a fast-paced, data-driven environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in The Woodlands, TX area is seeking a Sr. Application Support Specialist to join their enterprise applications team. This team is responsible for the maintenance, enhancement and... More optimization of the company's enterprise applications and systems. The Sr. Application Support Analyst will be specifically responsible for the company's construction project management application 'eBuilder'. On a daily basis, this person will be responsible for technical configuration, enhancement and support of the application as it relates to technical implementations and projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a Salesforce Business Analyst (BA) to drive successful delivery of user and functional requirements for Salesforce projects, with a focus on healthcare provider workflows and... More CRM/call center integrations. The BA will lead requirements elicitation sessions, document business and technical specifications, and act as a detective?questioning requirements, digging into root causes, and ensuring solutions truly meet business needs. This role is hands-on, highly collaborative, and requires curiosity, thoroughness, and strong communication skills.Provide technical and functional expertise to Salesforce projects, including implementations, troubleshooting, maintenance, and support of existing applications.Lead requirements gathering sessions with business, clinical, operational, and technical stakeholders.Question requirements and dig into the root cause, asking clarifying questionsAct as a detective?curious and thorough in understanding business needs.Document business requirements within functional and technical specifications, including user stories, program functions, and steps required for development or modification.Analyze and review existing system capabilities, workflows, and scheduling limitations to determine feasibility of requested changes.Evaluate the impact of corporate initiatives and recommend ways to improve or best utilize information systems.Support Salesforce email-to-case and call center integration (previous experience with 8x8 is a plus).Collaborate with developers, QA, UAT, and project managers to ensure comprehensive test plans and traceability to user stories.Prepare and facilitate UAT scenarios and testing, ensuring user involvement and sign-off.Assist in the development of training materials and provide end-user training as needed.Create and maintain documentation on systems/applications used by the department.Coordinate projects from development through implementation, working with IT teams, clients, vendors, and consultants.Comply with all client IT security requirements and policies; safeguard passwords and report security incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are hiring someone who can operate at the center of analytics, data products, and emerging AI use cases.. someone who can build insights today and evolve into AI-enabled solutions tomorrow within... More Microsoft Fabric.A few screening questions / criteria to help assess candidates.Tell me about a time your analysis changed a business decision - not just delivered a report.When you look at a messy business problem, how do you go from raw data to insight?How do you design analytics so they don?t just show what happened, but help people understand what to do?How are you currently using AI in your work, or how would you apply it to analytics?We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role supports the Liquidity team within the Finance division of a major banking client based in Chicago. As a Senior Analyst, you will be embedded within the team?s daily operations and... More contribute to:? Liquidity reporting and analysis? Cash flow and collateral forecasting? Financial and operational reporting? Backend data migration and process modernizationThe team is actively leveraging AI (currently using Claude) to enhance liquidity analytics, streamline backend data, and prepare datasets for future machine-learning use cases. You will play a key role in:? Developing and maintaining Python-based workflows? Ensuring data accuracy, structure, and AI readiness? Supporting the team?s transition toward AI-enabled financial insights and automationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global's top clients in the Banking Industry is looking for a Client Service Representative II to sit on site 4 days a week in Lake Mary, FL. The Client Service team works with... More external clients to resolve the most complex day-to-day issues and leverages the appropriate resources to resolve their inquiries. They are responsible for the front-line communication and support of clients? requests, mainly via telephone, email, or chat. They will also be responsible for building both internal partnerships as well as external relationships with the clients. Client inquiries can range from account maintenance requests such as: checking on an account status, helping with a password reset, audit trail, etc., to more complex client issues such as: cost basis issues, wash sales, trying to open an account in a foreign country, etc. The ideal candidate is someone who has a background in Client Service within a Financial Services, Wealth Management, or Brokerage environment. These individuals must be comfortable multitasking in a fast-paced work environment, be able to do their own research or ask for help if they do not understand a client request and be able to provide top-notch professional communication and support to their clients.?Providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.?Uses developed communication skills to deliver high quality service to a specialized client base.?Provides key individuals at assigned clients information related to the company's products and services representing a broad array of lines of business and geographies and leverages an in-depth understanding of broader services and offerings.?Proactively assists clients in reviewing potential business needs and facilitates introductions to the appropriate resources. ?Uses broad understanding of products and services to best propose expanded offerings to clients for front office consideration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less