Job Search Results for quality assurance

UKG Dimensions Business Analyst - INTL - LATAM

Insight Global is looking for a UKG Dimensions Business Analyst to partner with the HR IT project team in assisting with the testing and documentation of various scenarios and locations. This analyst... More will utilize their experience and knowledge of UKG Dimensions to ensure accurate configurations for the payrolling system. This analyst will navigate the pay code as well as document test scenarios/scripts in testing tools. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Tableau Developer

Collaborate with subject matter experts, database administrators, data stewards andothers to ensure the accurate collection and analysis of reporting requirements;including new data requirements,... More reporting layout and distribution needs. Create Tableau dashboards with interactive visualizations, trends and drill-downs, alongwith user level security. Gather, analyze and document business requirements, functional requirements and dataspecifications. Design and implement a solution to create the required reports, which includes ad-hocand standard reports, and also includes tabular reports in dashboards. Define best practices for Tableau report development. Create Tableau scorecards and dashboards using stack bars, bar graphs, scattered plots,geographical maps and Gantt charts. Create custom hierarchies to meet business requirements in Tableau Create action filters, parameters and calculated sets for preparing dashboards andworksheets in Tableau. Publish customized interactive reports and dashboards and report scheduling usingTableau server. Administer user, user groups and scheduled instances for reports in Tableau. Generate dashboards with quick/context/global filters, parameters and calculated fields. Utilize stored procedures and UDF functions (i.e., model library) for complex queries. Assume an active role in quality assurance (QA) and user acceptance testing (UAT) forreporting solutions by providing unit/integration testing support, attending teammeetings and preparing documentation Publish, batch and customize interactive reports and dashboards using Tableau server Conduct periodic tuning of Tableau Server dashboards to minimize the data and renderrefresh cycles to optimize the end-user experience. Develop data and reporting KPI dashboards Manage user access and reporting/dashboard access Assist in developing best Tableau deployment practices, including development,governance and maintenance Provide production support for Tableau users by assisting in troubleshooting of reportingand technical issues Automate monitoring and server job processes Develop complex worksheets and dashboards including financial dashboards Develop ad-hoc data sets for end users Set up Tableau training sessions for end users to create their own dashboards Work directly with the end users to gather information for building dashboards Set up security and permissions on dashboards and worksheets Write complex SQL queries to extract data for the dashboard Specialization in designing enterprise solutions with visualizations and data-discoverytools Understanding of Tableau and its advanced features including calculated fields,parameters, table calculations, row-level security, R integration, joins, data blending anddashboard actions Ability to analyze and obtain insights from complex/ large data sets Hands-on experience building groups, hierarchies, bins, table calculations, etc. Excellent SQL writing skills Familiarity with installation, configuration, patching and upgrading of Tableau tookacross environments Strong creativity, analytical and problem-solving skillsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

REMOTE Senior QA Lead

Insight Global is searching for a Senior QA Lead join a Luxury Retailer headquartered in Dallas, TX. This person will be a testing expert and spearheading the end to end and UAT testing stages of a... More high level Ecommerce project. This candidate will be largely responsible for management of the project using tools such as Jira and Confluence to document progress, create dashboards, and will utilize Microsoft Office tools. On a day-to-day basis, the QA will serve as the testing expert who will work with business proxies and QA leads from other teams, along with be in constant communication with high level executives. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

AKS Support Engineer

Support Engineers (SE) serve as frontline technical resources for Microsoft premier, unified, and Azure Rapid Response customers and partners via phone, email, chat or web. They deliver unique value... More by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements, and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues. As a member of this organization, you will benefit from access to a comprehensive panel of experts as well as the opportunity to work directly with our Development team.ResponsibilitiesResponsibilitiesResponse and Resolution *Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. *Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future. *Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level. *Collaborates on cross-team and cross-product technical issues by working with resources from other groups including support engineering groups, product groups, services team, and account team as needed to resolve complex customer issues. Readiness *Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). Develops expert level competence on support topics. Product/Process Improvement *Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements. *Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes. *Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness. *Translates feedback and creates processes and workflows for case resolution. *Participates in case triage meetings and/or case discussions to share knowledge with other engineers and contribute to more rapid customer solutions. Utilizes learnings from triage meetings to identify and communicate readiness needs to manager or readiness team. Business Integration *Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Business Process Consultant

A large Healthcare company is seeking a business process consultant to join their team. They will be responsible for program management, and implementation of work streams. They will work cross... More functionally with key stakeholders. They should have strong communication and presentation skills (creating reports, PowerPoints, and presentations). They will interact with technical teams and should have a strong understanding of Power BI.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less