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May 14, 2026

Plymouth Charter Township, MI

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Engineering (Non IT)

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Contract

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$52 - $65 (hourly estimate)

{"JobID":530573,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.46,"Longitude":42.37,"Distance":null},"State":"Michigan","Zip":"48170","ReferenceID":"MIC-bfdd4eec-87d6-40f5-adfa-27621ceba600","PostedDate":"\/Date(1778785304000)\/","Description":"Deploy and support Siemens NX across engineering teams (target: 2+ years hands-on NX deployment experience).Lead/execute NX client rollout activities: installation packaging, configuration, user environment standardization, and version upgrades.Configure and support NX workflows involving:Line Designer (layout/line planning workflows)Tooling design (fixtures, tooling concepts, and related manufacturing design workflows)Measuring points (definition, management, and downstream usage in engineering/manufacturing processes)Provide tier 2/3 user support: troubleshooting, root-cause analysis, performance tuning, and issue resolution.Partner with PLM and integration teams to support and improve NX to Teamcenter integration (nice-to-have/plus).Assist with standards and best practices: templates, start parts, layer/attribute standards, naming conventions, and drafting/modeling guidelines.Support change management and adoption: user training, job aids, release notes, and rollout communications.Coordinate with IT and cybersecurity for desktop/VDI, software distribution, licensing, and access controls.Document deployment procedures, known issues, and resolution playbooks; contribute to continuous improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"NX Implementation Consultant","City":"Plymouth Charter Township","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2+ years of experience in implementing NX software","Skills":"Integrating NX to TC","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":65.0000,"SalaryLow":52.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Deploy and support Siemens NX across engineering teams (target: 2+ years hands-on NX deployment experience).Lead/execute NX client rollout activities: installation packaging, configuration, user... environment standardization, and version upgrades.Configure and support NX workflows involving:Line Designer (layout/line planning workflows)Tooling design (fixtures, tooling concepts, and related manufacturing design workflows)Measuring points (definition, management, and downstream usage in engineering/manufacturing processes)Provide tier 2/3 user support: troubleshooting, root-cause analysis, performance tuning, and issue resolution.Partner with PLM and integration teams to support and improve NX to Teamcenter integration (nice-to-have/plus).Assist with standards and best practices: templates, start parts, layer/attribute standards, naming conventions, and drafting/modeling guidelines.Support change management and adoption: user training, job aids, release notes, and rollout communications.Coordinate with IT and cybersecurity for desktop/VDI, software distribution, licensing, and access controls.Document deployment procedures, known issues, and resolution playbooks; contribute to continuous improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 14, 2026

Horsham, PA

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Financial Reporting

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Contract

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$12 - $15 (hourly estimate)

{"JobID":530585,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.13,"Longitude":40.18,"Distance":null},"State":"Pennsylvania","Zip":"19044","ReferenceID":"PHL-1fe3274b-34ea-4472-b6bb-ea7c120f3d61","PostedDate":"\/Date(1778786024000)\/","Description":"A global food manufacturing client is seeking an IT Supervisor to support ongoing Move to Cloud initiatives within the PMO organization. This role will focus on cloud cost visibility, financial tracking, and governance across the Azure environment, supporting cross-functional teams and vendors as they plan, track, and govern cloud spend.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Supervisor - INTL Mexico","City":"Horsham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Key Responsibilities- Support Move to Cloud (Azure) initiatives within the PMO organization by tracking progress, timelines, and governance milestones using internal tools.- Assist with Azure cloud cost visibility and financial tracking, including monitoring spend, analyzing trends, and supporting budget accuracy.- Support tagging and retagging of Azure resources (e.g., storage accounts, virtual machines) to align costs with business units and improve cost allocation.- Help prepare and maintain reports, presentations, and tracking documentation related to Azure consumption, cost trends, and governance activities.- Coordinate with internal IT teams, finance stakeholders, and external vendors (NTT, Microsoft) to support cost management, resource tracking, and operational follow-up.- Provide operational support for server transitions and decommissioning activities, including maintaining inventories and ensuring alignment with Move to Cloud plans.- Participate in recurring status meetings, providing updates on progress, risks, dependencies, and next steps.- Use Microsoft Excel, Word, PowerPoint, and Teams extensively and learn proprietary governance tools as needed.- Communicate clearly and professionally in English and Spanish.Must Haves:? 1?2 years of experience in an IT environment? Bilingual: English and Spanish (required)? Experience in an Azure Cloud Environment preferred? Proficient in: ? Excel? Word? PowerPoint? Microsoft Teams? Strong communication skills","Skills":"Exposure to: - An Azure Cloud Environment- Azure FinOps tools- Reporting Tools- Financial or cost-tracking work- Experience working with vendors or cross-functional teams","Industry":"Financial Reporting","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":15.0000,"SalaryLow":12.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A global food manufacturing client is seeking an IT Supervisor to support ongoing Move to Cloud initiatives within the PMO organization. This role will focus on cloud cost visibility, financial... tracking, and governance across the Azure environment, supporting cross-functional teams and vendors as they plan, track, and govern cloud spend.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 15, 2026

Braddock, VA

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Network Engineer

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Contract

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$42 - $52 (hourly estimate)

{"JobID":531149,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.29,"Longitude":38.85,"Distance":null},"State":"Virginia","Zip":"22030","ReferenceID":"PHX-986964db-9175-4dbe-98ca-1c3b2f633f44","PostedDate":"\/Date(1778883550000)\/","Description":"We are supporting a consulting engagement to migrate their existing Palo Alto firewall environment to Check Point. This is a hands-on, assessment-heavy role ideal for a senior-level engineer who can independently evaluate, design, and execute firewall migrations while providing thoughtful recommendations throughout the process.Key ResponsibilitiesLead the migration of Palo Alto firewall environments to Check PointAssess existing Palo Alto configurations, rules, and policiesRebuild and implement configurations within Check Point firewallsIdentify gaps, inconsistencies, or improvements during migration and provide recommendationsPartner with internal and client teams to validate design decisions and implementation approachSupport testing and validation of firewall configurations (including potential use of Maestro for testing/optimization)Operate with a high level of autonomy?owning assessments, execution, and communication back to stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Network Security Engineer (Palo Alto / Check Point Migration)","City":"Braddock","ExpirationDate":null,"PriorityOrder":0,"Requirements":"10+ years of experience in network and/or network security engineeringStrong hands-on experience with:Palo Alto firewalls (configuration, policy management, troubleshooting)Check Point firewalls (implementation, configuration, migration)Proven experience performing firewall migrations or large-scale network security transformationsAbility to independently assess environments and make recommendations (not just lift-and-shift)Strong understanding of firewall rule sets, segmentation, and overall network security architecture","Skills":"Experience with Check Point Maestro (highly preferred)Background in financial services or other regulated environmentsExperience supporting testing/validation frameworks around firewall implementations","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":52.0000,"SalaryLow":41.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are supporting a consulting engagement to migrate their existing Palo Alto firewall environment to Check Point. This is a hands-on, assessment-heavy role ideal for a senior-level engineer who can... independently evaluate, design, and execute firewall migrations while providing thoughtful recommendations throughout the process.Key ResponsibilitiesLead the migration of Palo Alto firewall environments to Check PointAssess existing Palo Alto configurations, rules, and policiesRebuild and implement configurations within Check Point firewallsIdentify gaps, inconsistencies, or improvements during migration and provide recommendationsPartner with internal and client teams to validate design decisions and implementation approachSupport testing and validation of firewall configurations (including potential use of Maestro for testing/optimization)Operate with a high level of autonomy?owning assessments, execution, and communication back to stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 18, 2026

Woonsocket, RI

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Business Analyst (BA)

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Contract

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$54 - $68 (hourly estimate)

{"JobID":531413,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.5015,"Longitude":42.0016,"Distance":null},"State":"Rhode Island","Zip":"02895","ReferenceID":"PIT-7ea02287-24d2-4a5b-b620-a62e4ab5130a","PostedDate":"\/Date(1779122992000)\/","Description":"We are hiring an AI Technical Business Analyst to join a high-performing AI pod focused on rapidly delivering conversational AI, agentic workflows, automation, and AI-driven system enhancements in a healthcare environment.This is a technical, delivery-focused role, not a traditional business analyst position. The primary goal is to accelerate AI solution delivery by translating complex business needs into clear, testable, technically informed requirements that enable engineers to move quickly.This role plays a critical part in helping the pod intake, define, track, and iterate on AI use cases at speed, while ensuring alignment with business value, safety, and compliance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Lead AI Technical Business Analyst - Medicare Technology","City":"Woonsocket","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Has a strong technical mindset, not just business analysis?Experience as a Business Analyst, Product Analyst, or similar role in technology delivery environments?Experience supporting fast-paced delivery teams?Hands-on experience using Jira for: obacklog managementouser story creationotracking and organizing work?Understands how modern AI systems work (LLMs, RAG, agents, workflows)?Can translate ambiguity into clear, actionable, technically sound requirements?Experience developing AI-focused requiremernts \u0026 design support?Experience evaluating AI outputs across use cases?Experience working closely with AI \u0026 Platform engineering teams?Experience with Medicare or Health Insurance systems including HIPPA and data privacy","Skills":"","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are hiring an AI Technical Business Analyst to join a high-performing AI pod focused on rapidly delivering conversational AI, agentic workflows, automation, and AI-driven system enhancements in a... healthcare environment.This is a technical, delivery-focused role, not a traditional business analyst position. The primary goal is to accelerate AI solution delivery by translating complex business needs into clear, testable, technically informed requirements that enable engineers to move quickly.This role plays a critical part in helping the pod intake, define, track, and iterate on AI use cases at speed, while ensuring alignment with business value, safety, and compliance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 18, 2026

Woonsocket, RI

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Programmer / Developer

|

Contract

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$62 - $77 (hourly estimate)

{"JobID":531419,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.5015,"Longitude":42.0016,"Distance":null},"State":"Rhode Island","Zip":"02895","ReferenceID":"PIT-dc88d3e4-6e61-47b5-8bdf-9a9e7bf04091","PostedDate":"\/Date(1779122854000)\/","Description":"We are hiring a Platform Engineer to build and operate the infrastructure, orchestration, integrations, and guardrails that enable conversational, agentic, and automation AI systems to run securely, reliably, and at scale in a healthcare environment.This is a foundational role within a small, high-impact AI pod. The individual will not only build the platform capabilities needed to productionize AI solutions but will also serve as a technical leader and mentor, helping upskill existing developers and shaping the future growth of the team. The team will likely leverage platforms such as Kore.ai, but this role requires someone who can design and build AI systems both within and outside of such platforms, ensuring flexibility, scalability, and avoidance of vendor lock-in.Over time, this role is expected to evolve into a Pod Lead, as the organization scales from one pod into multiple specialized pods.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Lead AI Platform Engineer - Medicare Technology","City":"Woonsocket","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Strong experience in backend or platform engineering?Proven experience building production-grade distributed systems?Experience designing and implementing:oAPIs and microservicesoasynchronous or event-driven systemsoworkflow orchestration systems?Experience integrating:oenterprise systemsoexternal APIs and services?Strong programming skills (Python, Java, or similar)?Cloud platform experience - Azure?Observability and monitoring tools experience?AI Systems Exposure?Experience supporting or working with AI/ML systems in production?Familiarity with: oLLM-based applicationsomulti-step AI workflows or agent systemsoRAG or data-driven AI pipelines?Healthcare and Compliance experience?Strong understanding of: oHIPAA and data privacy requirementsobuilding compliant, auditable systems","Skills":"","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":77.0000,"SalaryLow":61.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are hiring a Platform Engineer to build and operate the infrastructure, orchestration, integrations, and guardrails that enable conversational, agentic, and automation AI systems to run securely,... reliably, and at scale in a healthcare environment.This is a foundational role within a small, high-impact AI pod. The individual will not only build the platform capabilities needed to productionize AI solutions but will also serve as a technical leader and mentor, helping upskill existing developers and shaping the future growth of the team. The team will likely leverage platforms such as Kore.ai, but this role requires someone who can design and build AI systems both within and outside of such platforms, ensuring flexibility, scalability, and avoidance of vendor lock-in.Over time, this role is expected to evolve into a Pod Lead, as the organization scales from one pod into multiple specialized pods.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 18, 2026

Sun Prairie, WI

|

Insurance

|

Contract

|

$68 - $85 (hourly estimate)

{"JobID":531519,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-89.23,"Longitude":43.18,"Distance":null},"State":"Wisconsin","Zip":"53596","ReferenceID":"MKE-e44b0a11-6b17-4b5b-9f82-88f2930ae178","PostedDate":"\/Date(1779132504000)\/","Description":"ResponsibilitiesStrategic Alignment \u0026 Architecture Integration?Work seamlessly with Strategy and Architecture teams to ensure new pipeline initiatives are aligned with departmental and organizational strategic direction.?Translate strategic objectives into coherent, prioritized roadmaps that balance regulatory, risk, and value driven change across EDSR.Roadmap \u0026 Portfolio Ownership?Own and maintain EDSR roadmaps, ensuring alignment with approved strategies, interdependencies, funding horizons, and the broader enterprise change portfolio.?Ensure roadmaps remain current and actionable as priorities, capacity, and risk profiles evolve.Business Case \u0026 Readiness Assurance?Drive the creation and refinement of business cases by ensuring that: oThe problem statement, scope, risks, dependencies, and intended outcomes are clearly definedoBusiness readiness, operational impact, and change/adoption considerations are explicitly assessed at a proportionate level?Provide assurance that business cases are decision ready and support sound, evidence based investment decisions.?Partner with business and change management leaders to ensure initiatives are supported by appropriate adoption, communication, and readiness plans, enabling sustainable change and value realization.Portfolio Prioritization?Own backlog governance and prioritization, providing end to end assurance of the EDSR change portfolio, together with the PMO from intake through delivery and closure.?Establish and operate a portfolio planning cycle to evaluate new demand post intake and confirm what initiatives should enter the portfolio based on strategic alignment and valueAgile \u0026 Incremental Delivery Enablement?Promote and enable the effective use of agile and iterative delivery approaches across initiatives.?Ensure initiatives are appropriately scoped to deliver incremental value, minimum viable outcomes, and early benefits realization.?Support the definition, implementation, and oversight of the benefits realization framework to track intended and realized value across the EDSR change portfolio, ensuring initiatives deliver measurable strategic and business outcomes.Executive Stakeholder Management \u0026 Decision Support?Establish early executive level accountability for initiatives, including clear ownership, sponsorship, and decision rights.?Act as a trusted advisor to senior stakeholders by: oFacilitating trade off discussions and scenario analysisoProviding portfolio level insights, options, and strategic recommendationsEnterprise Governance \u0026 Forums?Coordinate the submission of business cases, roadmaps, and supporting materials to the Enterprise Technology Office and other relevant governance forums.?Ensure governance discussions are outcome focused, decision led, and aligned to strategic priorities.Work Experience:Preferred Work Experience includes:?Safe, Scrum, Kanban, XP, Design Thinking, Coaching education?Proven Agile program delivery experience?Proven results leading complex scale change to agile ways of working using Safe, Scrum and Kanban?Experience of building agility into traditionally structured organizations ?CV LimitWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Agile Coach","City":"Sun Prairie","ExpirationDate":null,"PriorityOrder":0,"Requirements":"ResponsibilitiesStrategic Alignment \u0026 Architecture Integration?Work seamlessly with Strategy and Architecture teams to ensure new pipeline initiatives are aligned with departmental and organizational strategic direction.?Translate strategic objectives into coherent, prioritized roadmaps that balance regulatory, risk, and value driven change across EDSR.Roadmap \u0026 Portfolio Ownership?Own and maintain EDSR roadmaps, ensuring alignment with approved strategies, interdependencies, funding horizons, and the broader enterprise change portfolio.?Ensure roadmaps remain current and actionable as priorities, capacity, and risk profiles evolve.Business Case \u0026 Readiness Assurance?Drive the creation and refinement of business cases by ensuring that: oThe problem statement, scope, risks, dependencies, and intended outcomes are clearly definedoBusiness readiness, operational impact, and change/adoption considerations are explicitly assessed at a proportionate level?Provide assurance that business cases are decision ready and support sound, evidence based investment decisions.?Partner with business and change management leaders to ensure initiatives are supported by appropriate adoption, communication, and readiness plans, enabling sustainable change and value realization.Portfolio Prioritization?Own backlog governance and prioritization, providing end to end assurance of the EDSR change portfolio, together with the PMO from intake through delivery and closure.?Establish and operate a portfolio planning cycle to evaluate new demand post intake and confirm what initiatives should enter the portfolio based on strategic alignment and valueAgile \u0026 Incremental Delivery Enablement?Promote and enable the effective use of agile and iterative delivery approaches across initiatives.?Ensure initiatives are appropriately scoped to deliver incremental value, minimum viable outcomes, and early benefits realization.?Support the definition, implementation, and oversight of the benefits realization framework to track intended and realized value across the EDSR change portfolio, ensuring initiatives deliver measurable strategic and business outcomes.Executive Stakeholder Management \u0026 Decision Support?Establish early executive level accountability for initiatives, including clear ownership, sponsorship, and decision rights.?Act as a trusted advisor to senior stakeholders by: oFacilitating trade off discussions and scenario analysisoProviding portfolio level insights, options, and strategic recommendationsEnterprise Governance \u0026 Forums?Coordinate the submission of business cases, roadmaps, and supporting materials to the Enterprise Technology Office and other relevant governance forums.?Ensure governance discussions are outcome focused, decision led, and aligned to strategic priorities.Work Experience:Preferred Work Experience includes:?Safe, Scrum, Kanban, XP, Design Thinking, Coaching education?Proven Agile program delivery experience?Proven results leading complex scale change to agile ways of working using Safe, Scrum and Kanban?Experience of building agility into traditionally structured organizations ?CV LimitoMost Qualified - 3 to 5 CVs","Skills":"","Industry":"Insurance","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85.0000,"SalaryLow":68.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

ResponsibilitiesStrategic Alignment & Architecture Integration?Work seamlessly with Strategy and Architecture teams to ensure new pipeline initiatives are aligned with departmental and organizational... strategic direction.?Translate strategic objectives into coherent, prioritized roadmaps that balance regulatory, risk, and value driven change across EDSR.Roadmap & Portfolio Ownership?Own and maintain EDSR roadmaps, ensuring alignment with approved strategies, interdependencies, funding horizons, and the broader enterprise change portfolio.?Ensure roadmaps remain current and actionable as priorities, capacity, and risk profiles evolve.Business Case & Readiness Assurance?Drive the creation and refinement of business cases by ensuring that: oThe problem statement, scope, risks, dependencies, and intended outcomes are clearly definedoBusiness readiness, operational impact, and change/adoption considerations are explicitly assessed at a proportionate level?Provide assurance that business cases are decision ready and support sound, evidence based investment decisions.?Partner with business and change management leaders to ensure initiatives are supported by appropriate adoption, communication, and readiness plans, enabling sustainable change and value realization.Portfolio Prioritization?Own backlog governance and prioritization, providing end to end assurance of the EDSR change portfolio, together with the PMO from intake through delivery and closure.?Establish and operate a portfolio planning cycle to evaluate new demand post intake and confirm what initiatives should enter the portfolio based on strategic alignment and valueAgile & Incremental Delivery Enablement?Promote and enable the effective use of agile and iterative delivery approaches across initiatives.?Ensure initiatives are appropriately scoped to deliver incremental value, minimum viable outcomes, and early benefits realization.?Support the definition, implementation, and oversight of the benefits realization framework to track intended and realized value across the EDSR change portfolio, ensuring initiatives deliver measurable strategic and business outcomes.Executive Stakeholder Management & Decision Support?Establish early executive level accountability for initiatives, including clear ownership, sponsorship, and decision rights.?Act as a trusted advisor to senior stakeholders by: oFacilitating trade off discussions and scenario analysisoProviding portfolio level insights, options, and strategic recommendationsEnterprise Governance & Forums?Coordinate the submission of business cases, roadmaps, and supporting materials to the Enterprise Technology Office and other relevant governance forums.?Ensure governance discussions are outcome focused, decision led, and aligned to strategic priorities.Work Experience:Preferred Work Experience includes:?Safe, Scrum, Kanban, XP, Design Thinking, Coaching education?Proven Agile program delivery experience?Proven results leading complex scale change to agile ways of working using Safe, Scrum and Kanban?Experience of building agility into traditionally structured organizations ?CV LimitWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 19, 2026

Round Rock, TX

|

Desktop Support

|

Contract

|

$18 - $22 (hourly estimate)

{"JobID":532179,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-97.67,"Longitude":30.51,"Distance":null},"State":"Texas","Zip":"78682","ReferenceID":"AUS-b70a2bce-9d0a-4924-b6db-2f33cf52c9f5","PostedDate":"\/Date(1779231322000)\/","Description":"This role is responsible for supporting advanced security operations by responding to and remediating high-severity incidents, conducting in-depth threat analysis, and leading threat hunting and intelligence efforts. The analyst will perform complex technical investigations, including network traffic analysis, malware and forensic reviews, and log correlation, while providing actionable insights to strengthen overall security posture. Responsibilities also include reviewing and tuning security events, developing detection procedures and runbooks, and aligning strategies with frameworks such as MITRE ATT\u0026CK and NIST. Additionally, the role involves mentoring junior analysts, handling escalations from L1 teams, and contributing to detailed technical reporting and continuous improvement of security monitoring operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"SOC L2 ? INTL India","City":"Round Rock","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Requires 5+ Years of experince. At least 3-4 years SOC.? Experience with Microsoft Sentinel or Crowdstrike EDR/XDR toolsets? Understanding of SIEM, Endpoint Security solutions, Linux and Windows operating systems, Honeypots, Sinkholes and Malware Sandbox Technologies? Incident Response \u0026 Threat Hunting Understanding? Understanding of threat intelligence and threat modeling concepts? Advanced knowledge of cybersecurity components, principles, practices, and procedures? Understanding of computer network exploitation (CNE) and computer network defense (CND) concepts? Ability to research about targeted threat groups and their tactics, techniques and procedures (TTP)? Understanding of vulnerability and exploit analysis? Experience in conducting network traffic analysis and the detection of malicious code on endpoint systems? In-depth understanding about Windows and Linux System internals (process tree, event IDs, registry, scheduled tasks, etc)? Ability to clearly communicate technical observations to a variety of audiences, and strong written and verbal presentation skills? Flexible to support team during Public Holidays either in shift or On Call support? Experience with creating rules for noise reduction (suppression, whitelisting, custom rules)","Skills":"? Multiple security certifications from the following:SANS GCIA, GCIHCCNA, CCIE, NGFW SpecializationGREM, GCFE, OSCP (Threat Hunting specialist)? Secureworks","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This role is responsible for supporting advanced security operations by responding to and remediating high-severity incidents, conducting in-depth threat analysis, and leading threat hunting and... intelligence efforts. The analyst will perform complex technical investigations, including network traffic analysis, malware and forensic reviews, and log correlation, while providing actionable insights to strengthen overall security posture. Responsibilities also include reviewing and tuning security events, developing detection procedures and runbooks, and aligning strategies with frameworks such as MITRE ATT&CK and NIST. Additionally, the role involves mentoring junior analysts, handling escalations from L1 teams, and contributing to detailed technical reporting and continuous improvement of security monitoring operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 20, 2026

Charlotte, NC

|

Software Engineering

|

Contract

|

$14 - $17 (hourly estimate)

{"JobID":532282,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.83,"Longitude":35.19,"Distance":null},"State":"North Carolina","Zip":"28273","ReferenceID":"CLT-9d4b99c5-60dc-4e9c-a232-090b548fc736","PostedDate":"\/Date(1779282347000)\/","Description":"Insight Global is seeking a Systems Engineer II to support a large-scale IT infrastructure environment within the logistics and technology industry. This engineer will be responsible for maintaining and optimizing a heavily on-prem environment while contributing to modernization and cloud migration efforts. The ideal candidate thrives in complex, legacy environments and brings strong automation experience to help drive efficiency and scalability. This is a hands-on role requiring both operational excellence and forward-thinking improvements across infrastructure, systems, and cloud strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Systems Engineer II ? INTL Brazil","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-5?7 years of Systems Engineering experience-Strong Microsoft ecosystem expertise (Windows Server, AD, Azure AD)-Experience with virtualization (Hyper-V preferred, VMware acceptable) -Experience managing large-scale infrastructure (hundreds of servers)-Strong experience with: Windows AND Linux systems, Active Directory / identity tools, Patch management \u0026 vulnerability remediation -Automation experience: Terraform preferred, or PowerShell scripting-Experience in on-prem data centers + infrastructure environments-Strong communication skills","Skills":"-AWS or cloud migration experience-Experience modernizing legacy environments-Experience with RDS / VDI environments-Networking (Layer 2/3), SQL Server, SD-WAN -Experience with Intune or config management tools -Exposure to infrastructure-as-code and AI-driven automation initiatives","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Systems Engineer II to support a large-scale IT infrastructure environment within the logistics and technology industry. This engineer will be responsible for maintaining... and optimizing a heavily on-prem environment while contributing to modernization and cloud migration efforts. The ideal candidate thrives in complex, legacy environments and brings strong automation experience to help drive efficiency and scalability. This is a hands-on role requiring both operational excellence and forward-thinking improvements across infrastructure, systems, and cloud strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 20, 2026

New Brunswick, NJ

|

Software Engineering

|

Contract

|

$18 - $22 (hourly estimate)

{"JobID":532603,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-74.4494,"Longitude":40.4878,"Distance":null},"State":"New Jersey","Zip":"08901","ReferenceID":"NNJ-eb834185-f527-47e9-b939-73ee0fb85545","PostedDate":"\/Date(1779307346000)\/","Description":"Insight Global is hiring an Angular Developer for one of its leading customers in the life sciences space. The Angular Developer will build and enhance modern Angular components within a content-driven enterprise application, working closely with designers, product managers, and business stakeholders. This role focuses on delivering clean, maintainable UI, integrating REST APIs, and contributing to a team that is modernising its frontend while processes and tooling continue to evolve. The developer will participate in Agile ceremonies, code reviews, and collaborative problem-solving, using tools like GitHub Copilot to accelerate development responsibly while maintaining engineering accountability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Angular Developer - INTL India","City":"New Brunswick","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3?5 years of hands-on experience with modern AngularStrong TypeScript and Angular fundamentalsExcellent communication and interpersonal skillsGrowth mindset with willingness to learnExperience using GitHub Copilot or similar AI tools to accelerate development responsibly","Skills":"Experience with content management systems Exposure to AWS and/or Node.js, Background working in enterprise or large-scale environments","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is hiring an Angular Developer for one of its leading customers in the life sciences space. The Angular Developer will build and enhance modern Angular components within a... content-driven enterprise application, working closely with designers, product managers, and business stakeholders. This role focuses on delivering clean, maintainable UI, integrating REST APIs, and contributing to a team that is modernising its frontend while processes and tooling continue to evolve. The developer will participate in Agile ceremonies, code reviews, and collaborative problem-solving, using tools like GitHub Copilot to accelerate development responsibly while maintaining engineering accountability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 21, 2026

Atlanta, GA

|

Help Desk

|

Contract

|

$14 - $18 (hourly estimate)

{"JobID":532954,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.49,"Longitude":33.61,"Distance":null},"State":"Georgia","Zip":"30349","ReferenceID":"ATL-d096961b-edd2-4a61-a1eb-11822a781d65","PostedDate":"\/Date(1779376655000)\/","Description":"Support Now is an essential sub-department of Field Operations. We provide support to corporate users and Chick-fil-A restaurants by making it easy for Operators, Team Members, and Staff to get answers, solve problems, and identify opportunities.We measure success by the speed, accuracy, and experience we provide. Our services include business support, IT and operations support, systems and application support, networking support, and many other technologies utilized by Chick-fil-A Franchisees. We also focus on continuous improvement, strategy, and insights to support where Chick-fil-A is headed tomorrow.IT Helpdesk Agents are responsible for supporting technologies used by Chick-fil-A Franchisees while delivering an effortless customer experience through phone and online support interactions.If you are passionate about joining a championship team that focuses on making it easy with care, Support Now is the place for you.The Help Desk Analyst I will provide exceptional customer support by helping restaurants and internal users quickly resolve technical issues and operational questions.Key ResponsibilitiesProvide an effortless customer experience through phone and online support interactionsUtilize ServiceNow ticketing system to thoroughly document issues, resolutions, and opportunitiesManage ticket queues daily to ensure tickets are updated and resolved effectivelyDiagnose and troubleshoot both simple and complex IT hardware and software issuesUtilize remote access tools, automation scripts, and monitoring platforms to resolve issuesFollow all Standard Operating Procedures (SOPs)Advocate for restaurants and own issues through completionSupport departmental goals related to Quality, Customer Satisfaction, and key performance metricsContribute to the knowledge base using KCS methodology by flagging, editing, and creating articlesMaintain restaurant and business acumen through required training sessionsDemonstrate strong teamwork and collaboration across projects and initiativesMaintain excellent attendance and adhere to assigned schedules**PLEASE READ**Local Atlanta candidates strongly preferredFirst 4 weeks onsite training in Atlanta, GA (M?F 8 AM ? 5 PM)Saturday availability requiredFlexible schedule required until permanent shift is assignedWork week may include Monday?Saturday scheduling with one weekday off (Tuesday, Wednesday, or Thursday)Remote/Hybrid opportunity following training Compensation: $17/hr to $20/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Help Desk Analyst - REMOTE ATL","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?1?3+ years of Help Desk, Technical Support, or Call Center experience?Strong customer service background?Working knowledge of Microsoft Office Suite?Strong written and verbal communication skills?Ability to work independently with minimal supervision ?The ideal candidate is hospitality-minded, customer-focused, technically curious, and thrives in a fast-paced support environment. Candidates should be comfortable troubleshooting technical issues while providing a high-touch customer experience aligned with Chick-fil-A culture and values.","Skills":"?Associate?s or Bachelor?s Degree in Information Technology, Computer Information Systems, Business, Marketing, or related field preferred?Chick-fil-A restaurant or Support experience preferred?Chick-fil-A Restaurant Leadership experience highly preferred ?Local Atlanta candidates strongly preferred","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Support Now is an essential sub-department of Field Operations. We provide support to corporate users and Chick-fil-A restaurants by making it easy for Operators, Team Members, and Staff to get... answers, solve problems, and identify opportunities.We measure success by the speed, accuracy, and experience we provide. Our services include business support, IT and operations support, systems and application support, networking support, and many other technologies utilized by Chick-fil-A Franchisees. We also focus on continuous improvement, strategy, and insights to support where Chick-fil-A is headed tomorrow.IT Helpdesk Agents are responsible for supporting technologies used by Chick-fil-A Franchisees while delivering an effortless customer experience through phone and online support interactions.If you are passionate about joining a championship team that focuses on making it easy with care, Support Now is the place for you.The Help Desk Analyst I will provide exceptional customer support by helping restaurants and internal users quickly resolve technical issues and operational questions.Key ResponsibilitiesProvide an effortless customer experience through phone and online support interactionsUtilize ServiceNow ticketing system to thoroughly document issues, resolutions, and opportunitiesManage ticket queues daily to ensure tickets are updated and resolved effectivelyDiagnose and troubleshoot both simple and complex IT hardware and software issuesUtilize remote access tools, automation scripts, and monitoring platforms to resolve issuesFollow all Standard Operating Procedures (SOPs)Advocate for restaurants and own issues through completionSupport departmental goals related to Quality, Customer Satisfaction, and key performance metricsContribute to the knowledge base using KCS methodology by flagging, editing, and creating articlesMaintain restaurant and business acumen through required training sessionsDemonstrate strong teamwork and collaboration across projects and initiativesMaintain excellent attendance and adhere to assigned schedules**PLEASE READ**Local Atlanta candidates strongly preferredFirst 4 weeks onsite training in Atlanta, GA (M?F 8 AM ? 5 PM)Saturday availability requiredFlexible schedule required until permanent shift is assignedWork week may include Monday?Saturday scheduling with one weekday off (Tuesday, Wednesday, or Thursday)Remote/Hybrid opportunity following training Compensation: $17/hr to $20/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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